FAQ
Frequently asked questions
Spaces and pricing
What workspace types are available?
We offer six workspace types: communal lounge and hot desking, dedicated desks, private offices, meeting rooms and boardrooms, soundproof booths, and virtual office services. Each one has its own page with features, sample pricing and frequently asked questions.
How are prices and availability confirmed?
Prices on this website are illustrative starting points only. Once you send an enquiry, our team confirms current pricing, availability, inclusions and terms directly with you and prepares a tailored quote.
Do the prices include GST?
Illustrative prices don't indicate whether GST is included. Your tailored quote will show exactly what applies.
Can I contact the team for a tailored arrangement?
Yes. Many people combine workspace types, such as a dedicated desk with occasional meeting room use. Tell us how you work and we'll suggest an arrangement.
Tours and visiting
Can I visit before deciding?
Absolutely. We encourage everyone to see the space before making a decision. Request a tour and we'll contact you to arrange a suitable time.
How do I request a tour?
Use the Request a Tour button at the top of any page, or choose "Request a tour" as the enquiry type on our contact page. Our team will get back to you to arrange a time.
Where is the workspace located?
We're at Level 4, 1 University Avenue, Canberra ACT 2601. We'll share any arrival details when we confirm your visit.
Enquiries
Can I ask about a specific workspace?
Yes. Every workspace page has an "Enquire About This Space" button, which opens an enquiry form with that workspace already selected.
Does submitting an enquiry reserve a space?
No. An enquiry is a request for information. Nothing is reserved or booked until our team confirms an arrangement with you directly.
How quickly will I hear back?
Our team reviews enquiries and gets back to you personally. Response times may vary, so if your request is time-sensitive, mention it in your message.
Will I be added to a mailing list if I enquire?
Only if you tick the optional newsletter box. Enquiring never subscribes you automatically, and you can unsubscribe at any time.
Still have a question?
Our team is happy to help. Send us a message and we'll get back to you.